faqs
WHAT VET WORK DO OUR ADOPTIONS COME WITH?
All of our adoptions come with full vet work, which includes chipping, vaccination and desexing.
WHAT IF THE ADOPTION DOESN'T WORK?
We are always here for you should the adoption not work out. We understand that these things happen, so please reach out to us and we will see how we can help you. Whether that be giving you some advice, working with you to improve the situation or bring our foster kid back into our care as a surrender.
do all shelter pets have behaviour & health issues?
BEHAVIOUR
Pets often end up in shelters and with rescue groups through no fault of their own. Their owner may have moved into a nursing home, no longer have the money to care for them, or be dealing with other significant challenges that prevent them from giving their pet the time and care needed.
Rescue pets do need training to help them settle into their new home and routine, but the same goes for any pet, regardless of where they came from.
Some pets in our care need to learn new skills or improve their manners before they will be ready for adoption. Our behaviour team spends weeks or months training these pets to help set them up for success in their new home.
HEALTH
Most dogs and cats up for adoption at shelters are mixed breeds. As a general rule, mixed breeds have fewer genetic health issues and have been known to live longer than their pure-bred counterparts. Of course, a pet’s health status can change over the years.
All our foster kids up for adoption have been examined by a vet to ensure they are healthy and ready for adoption. Some pets may have a health issue that doesn’t affect their quality of life but will need attention, whether this is ongoing or at some point in the future. But, we don’t think this makes them less deserving of a home. If this is the case, we will make sure the new family understands the pet’s health needs, and a member of our vet team will speak to them about ongoing health care.
WHAT CAN I DO IF I WITNESS ANIMAL CRUELTY?
Animal cruelty is a very serious offence and you should report this to authorities immediately. You can do so by contacting the RSPCA or Animal Welfare League. You can remain anonymous if you wish.
I HAVE A CAT/DOG THAT I NEED TO FIND A HOME FOR - CAN YOU HELP?
Depending upon the situation and what vet work the animal has received previously, we can help with either an ‘Assisted Re-Home’ or ‘Surrender’. Please visit the ‘Our Services’ area of our website for more info.
how do i contact you?
We operate 24/7 and usually have someone available at all times. Our team is based right across Central West NSW - Orange, Bathurst and as far as Lithgow and Dubbo! You can reach our team via phone, post, email, Facebook and sending a message via our ‘CONTACT US’ area on this page, where our contact details are also located.